Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager on the practice email address nnicb-nn.meadowshealthcentre@nhs.net who will deal with your concerns appropriately.

Further written information is available regarding the complaint’s procedure; please see the Complaints Leaflet.

Alternatively:

Contact Nottingham ICB via email: nnicb-nn.patientexperience@nhs.net

Telephone: 0115 8839570 or By post: Patient Experience Team, Civic Centre, Arnot Hill Park, Nottingham Road, Arnold, Nottingham, NG5 6LU

If you would like further information please follow the link to the ICB website: Patient Experience and Complaints – NHS Nottingham and Nottinghamshire ICB