Important Vaccine Update
The Covid-19 vaccination programme has begun. When it is your turn to be vaccinated, the NHS will contact you. Please do not contact the NHS.
In Nottingham and Nottinghamshire, a few different health and care organisations including hospitals, GP practices, care homes and others are working together on the Covid-19 vaccination programme. This means when it is your turn to be vaccinated, this may not be at your GP practice. You will be told where to go for your appointment and how to book.
In line with expert guidance, the first priority for vaccination is care homes residents and staff, people over the age of 80 and frontline health and care workers.
We understand a lot of people want to be vaccinated and would like to reassure you this will happen. Please be patient and wait to be contacted.
For further information on why you are being asked to wait for your Covid-19 vaccine, please read the information on the GOV.UK website or this leaflet.
Appointments at the Surgery
We know these are challenging times for everyone and the way we are working is a little different, but we are still working to provide the best care we can for our patients.
We are booking remote video and telephone consultations with the Doctors, Nurse, Physiotherapist and Clinical Pharmacist for patients that need medical advice and information. If the Clinician you speak to feels you need to be seen, they will arrange an appointment at the practice for you. Please DO NOT attend the surgery unless you have been advised to by a member of the practice team, we must minimise the number of people coming into the surgery to protect those patients that are unwell and do need to be seen. This is more important now we are entering the busy Winter period
We are now also offering on line consultations through Patient Knows Best. The best way to register is through the NHS App as the identity measures ensure complete security. This option then allows you to book appointments, request repeat medication, review your test results and see parts of your medical record as well as send an on line consultation request through Patient Knows Best
If you think you have symptoms of Coronavirus such as a new or continuous cough, high temperature or loss of tase and smell please telephone NHS 111 or go on line to NHS 111 Online
For patients that are unable to use these online tools, and all self care measures have been exhausted or your symptoms are worsening or you have a significant health concern, please call the surgery on the normal way
The practice has continued to have processes to ensure childhood immunisation and other essential care continues, including the cervical screenng programme.
If you are seen at the surgery your clinician will need to wear gloves, gown and mask so do not be alarmed. You will also be asked to wear a face covering as this is now government guidance Stay safe outside your home
Please note we cannot test for COVID-19
FROM 1ST OCTOBER We will no longer accept medication requests over the telephone. You can request your repeat medication on line through the NHS App and there are many local pharmacies who will accept direct requests for repeat medication over the telephone and even deliver for free. If you wish to request your medication at the surgery please bring you repeat slip and post it in the box. We ask that you must wear a face mask and leave immediately. Any queries can be written on the slip, please do not ask the receptionist as we need to minimise patients in the waiting room
Alternatively you can send your medication request by email to: firstname.lastname@example.org and we will process this for you and send it to your nominated pharmacy
We will no longer be issuing signed printed prescriptions, all prescriptions will be sent electronically to your nominated pharmacy to limit/stop footfall into the surgery. If you have not been setup electronically with your pharmacist, you will be asked to chose a pharmacy so that your prescription can be sent there electronically.
2020 FLU VACCINATION PROGRAMME
We are providing flu vaccinations to all eligible patients however to main social distancing and reduce the number of patients in the waiting room we MUST ASK that you arrive ON TIME for your appointment and NOT EARLY as we cannot have more than 4 patients in the waiting room at the same time. You will be asked to wait outside if you arrive too early.
Please ALSO wear loose clothing so we can proceed as quickly as possible
Unless you require someone to assist you please do not bring anyone else with you as they cannot come into the waiting room and you may be turned away
WE can now also offer an alternative vaccine for children if you prefer your child not to have the Nasal vaccine
For full details of eligibility please go to NHS.UK Flu Vaccine
Please note we now have stock for patients aged between 50-64-years. Please Call to Book your appointment
NHS Test and Trace- How it works
Children and babies must continue to have their routine immunisations as normal, please DO NOT put these off. We only ask that if you or your child have symptoms of a cough or high temperature at the time of the appointment then please re-arrange the appointment for a few weeks later. Also that ONLY ONE PARENT attends the appointment with the child as we must protect our practice team
Aged 11-19 years
Aged 11-19? Our school nurses are still here to help with all kinds of things in these unsettling times. Just text Nottingham CityCare’s TextHealth service on 07480 635024 and we’ll reply back. T&Cs: bit.ly/ChatHealthPrivacy
Need advice about your child’s health and wellbeing in these unsettling times, Nottingham CityCare’s Text Health service is available for parents/carers of 0-19 year olds to text a school nurse or health visitor. Just text us on 07480 635002 and we’ll reply back. T&Cs: bit.ly/ChatHealthPrivacy
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The health centre, surgery and toilets are designed to allow easy wheelchair access.
(Site updated 08/02/2021)