We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager on the practice email address nnicb-nn.meadowshealthcentre@nhs.net who will deal with your concerns appropriately.
Further written information is available regarding the complaint’s procedure; please see the Complaints Leaflet.
Alternatively:
Contact Nottingham ICB via email: nnicb-nn.patientexperience@nhs.net
Telephone: 0115 8839570 or By post:
Patient Experience Team, Nottingham and Nottinghamshire Integrated Care Board, Sir John Robinson House, Sir John Robinson Way, Arnold, Nottingham, NG5 6DA
If you would like further information please follow the link to the ICB website: Patient Experience and Complaints – NHS Nottingham and Nottinghamshire ICB’ Patient Experience and Complaints – NHS Nottingham and Nottinghamshire ICB