Meet the Team

Dr Naila Jadoon
M.B.B.S. D.R.C.O.G. D.F.F.P 1985 Peshawer

Dr Sarfaraz Mir
Dr Oakley

Nurses
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks. The practice nurses run clinics for long-term health conditions such as asthma, diabetes, COPD, stroke, heart disease, weight management, minor ailment clinics and carry out cervical smears. They also provide travel vaccinations and childhood immunisations.

Healthcare Assistants
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Carol
Health Care Assistants provide a wide range of support and management under the direction of the doctors and nurses. They are trained to help patients with their general health, providing weight management, recording blood pressures, dietary support, and blood taking (phlebotomy). They are also trained to provide flu vaccinations to at risk groups or patients over the age of 65.

Practice Management
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Jen Simpson
Practice Manager

Administration
Joy
Senior Admin and Workflow Manager

Elaine
Assistant Practice Manager

Reception
There are a team of seven Reception and Admin staff at Meadows Health Centre

The reception and admin team provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the Practice clinical team, they need to know the nature of the calls so they can direct patients to the appropriate clinician. They also perform other important tasks such as requesting repeat prescriptions, dealing with prescription enquiries, data requests, patient record requests, supporting patients with multiple complex enquiries for information and support, carrying out searches and audits, requesting samples and supporting the clinical team with all their needs. They also provide secretarial support for the GPs doing referrals, chasing up hospital appointments and letters. The list of tasks and duties is endless. They work incredibly hard supporting our patients.

Secretaries
Monika
We have a Practice Secretary who also provide receptionist support as well as completing referrals and preparing documents

Community Midwives

Community midwives work very closely with the practice and provide the bulk of our antenatal care. Once seen and diagnosed as pregnant we will refer you to our Community Midwife team who will arrange all your bookings for delivery at hospital and scans. You will be seen at regular intervals by them throughout your pregnancy and will be in close contact with them even after delivery.

Community Nurses

Community Matron
Community matrons are highly experienced senior nurses who work closely with patients in the community to provide, plan and organise their care. They mainly work with those with a serious long term or complex range of conditions.

As well as providing nursing care, community matrons act as case managers. They are a single point of contact for care, support or advice, typically for a caseload of around 50 very high intensity users.

Community matrons are usually deemed to be working as advanced nurse practitioners.

These highly-skilled nurses have a variety of tasks and responsibilities, including:

• carrying out physical examinations
• decide on and carry out treatment, including the prescribing medicines, or refer patients to an appropriate specialist
• using their expert knowledge and clinical judgement to identify the potential diagnosis and where appropriate make a final diagnosis
• use their extensive practice experience to plan and provide skilled and competent care that meets patients’ health and social care needs, involving other members of the healthcare team as appropriate
• ensure the provision of continuity of care, including follow-up visits
• assess and evaluate, with patients, the effectiveness of the treatment and care provided and make changes as needed
• work independently, although often as part of a healthcare team
• provide leadership
• make sure that each patient’s treatment and care is based on best practice

Community Nurses also known as District nurses

District nurses play a crucial role in the primary health care team. They visit people in their own homes or in residential care homes, providing increasingly complex care for patients and supporting family members. As well as providing direct patient care, district nurses also have a teaching and support role, working with patients to enable them to care for themselves or with family members teaching them how to give care to their relatives. They are also accountable for their own patient caseloads.

District nurses play a vital role in keeping hospital admissions and readmissions to a minimum and ensuring that patients can return to their own homes as soon as possible.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Attached Staff

2 First Contact Practitioners (Physiotherapists)

Cancer Care Co-ordinator

Mental Health Practitioner

2 Clinical Pharmacists – Providing Telephone Medication Reviews

4 Social Prescribers

Health and wellbeing coach

All the above staff work in Practice and on the telephone. They are additional roles shared throughout our Primary Care Network. These roles are designed to support the patients with their specific needs and are specialists in their roles. They support the GP’s and help manage our patients more effectively and efficiently